Product Specialist
Turn your passion for horses and dogs into a fulfilling career with SmartPak! We are seeking motivated and experienced equestrians to become part of our extraordinary Customer Care Team. The job is to service, proactively engage and further educate our customers, while keeping with the SmartPak philosophy of first-class customer service.
SmartPak is a fun and fast-paced environment, and you must be able to function as a dynamic member of our exceptional team. The ideal candidate has real-life equine and canine experience, is self confident, driven and has a background in consultative selling and serving customers. An interest in animal health and nutrition is a must.
This entry-level opportunity provides room for advancement. There is no relocation package available for this position. Candidates must be available for an in-person interview.
Responsibilities:
All aspects of customer service and sales, including:
- Handling high call and email volume (placing orders, answering questions and everything in between)
- Participate in outbound calling initiatives
- Customer account management
- Expert knowledge of our supplement and supply product lines
- Participation in vendor, nutritional/supplement and product training
Qualifications:
- Bachelor's Degree with a GPA of 3.0 or higher
- Strong equine background, canine experience a plus
- Sophisticated communication skills, both written and verbal
- Customer service experience preferred
- Sales background strongly preferred
- Strong time management skills
- Able to multi-task and think quickly on your feet
- Comfortable working independently as well as within a group
- An outstanding personality and sense of humor!
Please reply with cover letter and resume to:
SmartPak Human Resources
40 Grissom Road, Suite 500
Plymouth, MA 02360.
Fax 774-773-1444 or email us