Wilson
Owned by Victoria
Oskaloosa, IA
"This is hard to believe, but true...he had stopped limping entirely within 4 days."
Wilson is our 6 year old Golden Retriever. He does not have a fancy pedigree like our other 3 younger Goldens; he was a puppy we picked up from a nearby farm and is incredibly loyal, wonderful and playful. About a year and a half ago he began to limp and the x-rays showed severe hip dysplasia.
The vet put him on Previcox for pain and a Glucosamine/Chondroiton supplement, but 6 months later he was even worse as his leg had atrophied severely from non use, even though I was doing physical therapy with him. He did not want to put weight on his right hind leg at all. We were making arrangements to have acupuncture and then hip replacement, but I kept seeing an ad for Cetyl M Pet Tabs on RFD-TV and thought why not give it a try. What's another $35 after all we had spent and were going to spend?
This is hard to believe, but true...he had stopped limping entirely within 4 days. That was about 8 months ago, and he has not limped since. He enjoys our walks, and romps freely galloping around the yard with the younger dogs and "helping" us do yard work. The vet said we were "lucky" as the results were not typical. Lucky or not, it's amazing stuff and Wilson will be on it for life!
Previous Winners!
Jenna
Owned by Leanna
Four Oaks, NC
Jenna was found as a puppy, about 8 or 9 weeks old tied to a cart return with a bit of cotton clothesline around her neck, where I worked at. I took her into the store (was pet friendly anyway), tried paging an owner and waited. No one came to claim the pup; the only real option was to take her to the pound (something I could NEVER do). I decided to foster her and try to find her a home. I didn’t need a puppy; I was struggling with my severely autistic and mentally retarded daughter and an infant. If we were looking for anything, it was a trained service dog to help with our daughter not a puppy that still needed to learn not to pee and poop in the house! It only took a few weeks to see a bond forming between Jenna and my daughter (who had never really bonded with our now 9 year old Lab/Border Collie mix).
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In the end, we decided Jenna was a gift from God; we raised her alongside our kids and worked hard on her training. She is now an Autism Assistance Dog for my 7 year old daughter and has been VERY therapeutic for my 3 year old son who has also been diagnosed on the Autism Spectrum. I had no idea a little over 2 years ago when I carried this little black puppy home I had found my family’s four legged hero who would allow us to live a more ‘normal’ life by assisting us when Serenity becomes overwhelmed by her surroundings. We had been afraid to leave the house because of the severity of Serenity’s meltdowns.
I had been looking at SmartPak for a while. However, the notorious procrastinator and busy mom that I am, I didn’t get around to it and continued to buy food from where I had always bought it and the same with my supplements. I went into the store to buy my girls’ joint supplement and they were sold out. Mind you, this store takes me an hour just to drive to, so I couldn’t justify driving back in a few days to pick it up. I ordered my first SmartPaks after that and when they arrived I saw how easy it was for my kids to feed the dogs. No more waiting for mommy to dose it out then hand the cup to them to dump it. My kids can rip off the label themselves and dump it on the food and they feel so proud that they can do it all by themselves. When it was time for autoship, I went ahead and added PortionPaks and even the heartworm medication my dogs get. So now, every 28 days, it comes automatically and I don’t have to drive an hour into the city anymore and risk them not having what I need. The best part is that it has made it so my children, who are both developmentally disabled, can feed and care for the dogs with minimal assistance from me. Both of my dogs are on SmartPaks, they eat a rotational diet of Wellness food (I change the order every month), and we use Wholistic Pet’s Canine Complete Joint Mobility and Interceptor.
Sir Lance
Owned by Robert
I am a medically retired U.S.M.C, and being that I am an amputee (missing three limbs) in a wheelchair, I have a specially trained yellow lab K-9 assistant named Sir Lance. A friend told me about SmartPak’s website, and after checking it out, I called the canine line and talked with Bekky for the very first time. Boy oh boy was I happy. Prior to making this call, I had already been given information by my veterinarian and wanted to double check with SmartPak’s Customer Care Representatives. I had many questions and Bekky had no problem answering them- she was great and did it with all honesty. Bekky has kept her perfect consistency with each and every call I have placed. I can now say SmartPak Canine has Sir Lance and me as lifelong customers.
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Being that Sir Lance is my K-9 assistant, I feel he needs to be in top health at all times. He’s only three years old, with a lot of years to go, and I want to give him the best. He is fed Wellness Core Reduced Fat Formula PortionPaks, which is given to him in his Brake-Fast Anti-Bloat Bowl, along with his Deep Sea Salmon Oil capsules. Sir Lance also has a daily exercise routine consisting of running a mile to a mile and a half a day on a treadmill, so joint protection with Cosequin DS is a must.
I could go on and on about SmartPak Canine, but here is the bottom line right from Sir Lance himself: "My master always gives me the top of the line from my food to my toys from SmartPak”. I too say THANKS SMARTPAK CANINE!
Sam
Owned by Lynne F
Bethlehem, PA
I received a SmartPak Canine catalog in the mail one day out of the blue and was happily surprised with the service you provide. My Chocolate Lab Sam and I love to camp and take road trips. One of the things I always worry about is making sure I have enough food for him and the question becomes what's the best way to travel with his food and supplements.
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Sam turned 7 in April and was diagnosed with hip dysplasia at about a year old, he also suffers from dry skin. So along with food to travel with it was also his supplements to keep high and dry. After much deliberation, I choose the Large Breed Wellness food (switched from many years of Merick), Missing Link Plus & Green Grass.
Wellness goes without saying as a great brand of food, the Missing Link Plus has worked wonders keeping him going and his skin and coat nice not to mention the ease of intake. Vitamins and pills were not always his favorite. As for the Green Grass I'd been searching for something natural to help my yard and not hurt my boy.
Well after only 4 months of being with SmartPak I'll never go back again! Sam loves his food (not that labs shy away from much) he gets all the stuff he needs and the grass will be green this year for sure. We are looking forward to our new travel buddy and can't wait to hit the road for our first trip of 2009.
After I received my first shipment I e-mailed my family and friends that have dogs and told them all to check out SmartPak.
Finally, your customer service department has been the best folks I ever had the pleasure of dealing with. They are friendly, helpful and go out of their way to make sure you are satisfied with your product. A couple of months ago my shipment of Missing Link Plus seemed a little short. Before I had a chance to call I received a voice mail regarding the mistake that was made with my shipment and all was rectified. Mistakes happen but when a company can find them and correct them almost before you realize what happened shows a strong and engaged employee.
Tucker & Java
Owned by Lauren C
Kingston, MA
SmartPak has simplified my life!
My two dogs mean the world to my family and we’ve always wanted the best for them, which is how we came across SmartPak. Our lab, Java, was extremely overweight. As you can image with a lab she’ll eat however much you feed her and always has her sad “Please feed me I’m hungry” eyes. We all were guilty of giving in to her begging, which led to a significant weight problem. Tucker, our pitbull mix, has always had medical issues and we are currently battling severe degenerative joint disease and arthritis. He loves to play ball, go for walks and generally be active with his family, so it’s difficult to see him in so much pain at the end of the day.
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Here’s where SmartPak came into our lives. I was searching for a company that offers one stop shopping where I can purchase joint supplements, medication and high quality food. I was thrilled to find all of these products here at my fingertips! I’m happy to say with the help I received from customer service our lab is now 15 pounds lighter on her Wellness Core Reduced Fat PortionPaks. They make feeding a breeze and even she realizes that it’s only going to be 1 pack for dinner and 1 pack for breakfast, no cheating! Tucker has been on Cosequin DS, Salmon Oil, Deramaxx and Adequan injections from SmartPak for about 2 years now and doing great. I’m so happy that I can offer my dogs the best products at great prices.