Our Corporate Culture and Expectations

SmartPak is a pioneering company that believes in providing innovative products, solutions and services for their customer base and helping consumers make educated decisions regarding the care of their animals. We vow to go to whatever lengths to provide our customers with the best of the best in products and services. To accomplish this goal, we envelop ourselves in an environment that is fast paced, dynamic, hard working, imaginative and a lot of fun. Constantly on the cutting edge of equine & canine care, SmartPak envelops itself in a culture that works hard to go the extra mile for our customers so they can expect nothing less than the best from us.

Our People

SmartPak was founded by horse & dog owners who bring their knowledge to the company to provide a truly customer centric culture. The SmartPak team rides and shows Dressage, Hunter/Jumper, Polo, Equitation, Eventing, Reining, Endurance and Driving. Some of our staff also enjoy practicing natural horsemanship and have logged many miles trail riding. Our extended families include Hanoverians, Oldenburgs, Quarter Horses, Selle Français, Thoroughbreds, Lipizzans, Trakehners, Arabs, Morgans and Appaloosas.

Making SmartPak the place it is today, our team of professionals call on their experiences from the past to round out a truly diversified team. We have been barn managers, free lance trainers, bankers, veterinary assistants, lobbyists, pharmacists, venture capitalists, zoo keepers, software developers, competitive athletes, health care marketers and research scientists.

However, just to make sure we don’t take ourselves too seriously, the canine friends of employees stick around the office to provide perspective and relief. Being a dog friendly work environment provides employees with a sense of relaxation and comfort even when the day is hectic and busy! If you’ve called the SmartPak head quarters you’ve possibly even heard one of our friends bark out a hello.

Rider Focused Benefits

We value all the unique strengths, traits and experiences our team has as a whole and utilize these to continue to develop SmartPak into a company that offers customers the best of everything equine & canine. Recognizing this amazing asset, SmartPak understands that to be a truly customer centric company we must personally be involved in the industry. To encourage our employees to incorporate their experience into the company, SmartPak offers employees who also own horses Rider Focused Benefits to support their equine related endeavors.

Other Benefits

Working at SmartPak includes comprehensive benefits including medical, dental, disability, life insurance coverage and a flexible spending account. However, if you ask any SmartPak employee the greatest benefit is working with intelligent and motivated team members and having a lot of fun along the way!

Having Fun

Working tirelessly at SmartPak to offer our customers exceptional products and services means having a license to kick back and have some good hard laughs and fun along the way! As a company, we’ve planned several events to cut loose as a group. Our summers are filled with company Bar-B-Q’s, boating in Boston Harbor, organizing company wide scavenger hunts in Provincetown and riding a mechanical bull in our parking lot for the Fourth of July extravaganza. Think the fun stops when the snow comes? No way! SmartPak treks up to Vermont for ski trips or stays in town and dances the night away. Harnessing their individual creativity and imagination, SmartPak employees also host a festive annual Halloween party.